Salon Policies

Prices: All prices are subject to change without notice.

Scheduling: We recommend you schedule your next service prior to leaving Skyline Salon to ensure the best appointment time that works for your schedule.

 

Appointments: Please plan to arrive 5–10 minutes before your scheduled service to allow for check-in and service preparation. If arriving late for your appointment, as a courtesy to the next guest, your service will still have to end on time regardless of the start time. Arriving late will simply limit the time for your service, lessening its effectiveness and your pleasure. The full service price may be applied.

Cancellations: The staff earn their wages by reserving time for our clients, and we make every effort to schedule enough time for each client’s needs. In order to keep this schedule policy working, any cancellation received less than 24 hours in advance will be charged 50% of the full service price. No-shows will be charged 100% of the full service price. A major credit card or gift card is necessary to reserve time for multi-service, group and bridal appointments as well.

Premium Hair Services Booking and Cancellation Policy: The following Premium Hair Services will require a consultation and a credit card on file at the time of booking the appointment. Any cancellation of these Premium Hair Services received less than 12 hours in advance will be charged 50% of the full service price to the credit card on file. No-shows will be charged 100% of the full service price to the credit card on file.​

  • Corrective Colors

  • Keratin Treatments

  • Hair Extensions

Gratuity: While gratuity is always appreciated it is never expected. If you choose to add gratuity, cash is the preferred method, however we do allow gratuity to be added to a credit card or you can use Venmo to directly send it to your stylist.

Credit Cards: We accept Mastercard, Visa, Discover and American Express.

Gift Cards: Gift cards are not refundable and cannot be redeemed for cash or gratuities. Gift cards expire five (5) years from the purchase or reload date. 

Suggestions: We’re always open to yours. Please let us know how we may serve you better.

For Your Protection: We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories. Please keep all valuables with you during your appointment. 

Children: We welcome all ages however children must be supervised during the entirety of their visit.  We appreciate your understanding and cooperation.

Service Satisfaction: In the event that you are not satisfied with your service, we ask you to please contact us and schedule a redo of your service within 7 days of your service visit. Redo appointments must be booked for within 2 weeks of the original service appointment.

Product Return Policy: We will issue a full refund on products unused to gently used and returned within 14 days of purchase.

Privacy Policy: Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on our website.

The only personal information we collect is name, street and email address, telephone number, and credit card information. We use the personal information collected from you to process orders. Such personal information is not used for any other purpose and is not shared.

We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above. To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put into place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Should you have questions or concerns, please call us at 816-221-2001 or send us an email at info@skylinesalon.com.

816-221-2001                               2001 Grand Boulevard, 4th Floor                    Kansas City, MO 64108